Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During high-volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on your location and selected
shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear.
International Shipping
We ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Shipping Delays
While we strive to meet estimated delivery dates, delays may occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error in your shipping address, please contact us immediately a growixpro13@gmail.com.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and
of the expected delivery date. We will work with the shipping carrier to investigate and help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: growixpro13@gmail.com